Bahrain Duty Free

	Survey

Please answer the following

Gender

Male
Female

Age

18-28
29-39
40-49
50-59
60+

Are you resident in Bahrain?

Yes
No

How often have you traveled through Bahrain airport in the last 12 months?

0
1-3
3-5
5+

How much do you usually spend at Bahrain Duty Free?

Nothing
10-20 BD
20-50 BD
50-100 BD
100 BD and above

How do you rate our prices in general?

Please indicate your level of agreement on a Scale of 1 to 5 (1 = expensive 5 =low-price)
1 2 3 4 5

Which category do you normally buy from Bahrain Duty Free?

Perfume
Jewellery / Accessories
Souvenirs
Electronics
Liquor
Cigarettes
Fashion
Confectionary

Are you satisfied with the products quality at Bahrain Duty Free?

Unsatisfied
Somewhat satisfied
Very satisfied
Extremely satisfied

Are you satisfied with Bahrain Duty Free Sales staff service?

Unsatisfied
Somewhat satisfied
Very satisfied
Extremely satisfied

Do you find our special offer/promotion in the brochures/flyers clear?

Yes
No

Do you find our signage’s and prices clear?

Yes
No

Do you need more variety of merchandise?

Yes	if yes what?
No

Is there any additional service we should provide to our customers?

Yes	if yes what?
No

Have you made any purchase online?

Yes	if yes what?
No	if not why?

What would you suggest to improve Bahrain Duty Free?

Name(optional):

Email (optional):

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